Quick Contact

To get in touch, just fill in the form.We will get back to you as soon as we can.



Customer Research

customer research

We have tremendous experience in understanding the attitude and behaviour of customers and prospects.

Whatever your needs, our research design has that extra element of intelligence to get the right solution.

bullet point Face to face interviews
bullet point Focus groups
bullet point Telephone interviews
bullet point Facebook
bullet point Online surveys
more about Customer Research

New Product Development

product and concept developmentIf you don’t innovate, your competitors will.

We can help you innovate at every stage, reducing the risks of expensive failures.

bullet point Idea generation (Brainstorming)
bullet point Proposition (product concept) development
bullet point Product clinics
bullet point Product trials
more about Customer Research

Market Analysis

market and competitive analysis We enjoy Market analysis. In our experience, the information you are looking for may well be in the public domain. The trick – as in all research - is in the analysis: converting complex data into a simple chart, which dramatise the issues in a way which is easy to understand and act on.

bullet point Internet searches
bullet point Market sizing
bullet point Data manipulation
bullet point Analysis
more about Customer Research


Closing The Loop is a multi-sector market research consultancy which has been running for over ten years.

Based in Milton Keynes just off the M1, we are ideally placed to work anywhere in the country. Locally, we service Milton Keynes, Northampton, Bedford, Wellingborough, Oxford, Cambridge, Banbury and Bicester.

Our expertise is in automotive, financial, holidays, retail, telecoms and technology. We thrive on new challenges though, so put us to the test whatever your sector.
I have had the opportunity to work with Andy on several occasions. His knowledge and attention to detail are exceptional... I would have no hesitation in recommending Andy, and look forward to the next project on which we can work together.

Paul Turner, APD