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Customer Research
We have tremendous experience in understanding the attitude and behaviour of customers and prospects.
Whatever your needs, our research design has that extra element of intelligence to get the right solution.
 | Face to face interviews | |
| Focus groups | |
| Telephone interviews | |
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| Online surveys |
New Product Development
If you don’t innovate, your competitors will. We can help you innovate at every stage, reducing the risks of expensive failures.
| Idea generation (Brainstorming) | |
| Proposition (product concept) development | |
| Product clinics | |
| Product trials |
Market Analysis
We enjoy Market analysis. In our experience, the information you are looking for may well be in the public domain. The trick – as in all research - is in the analysis: converting complex data into a simple chart, which dramatise the issues in a way which is easy to understand and act on. | Internet searches | |
| Market sizing | |
| Data manipulation | |
| Analysis |
Closing The Loop is a multi-sector market research consultancy which has been running for over ten years.
Based in Milton Keynes just off the M1, we are ideally placed to work anywhere in the country. Locally, we service Milton Keynes, Northampton, Bedford, Wellingborough, Oxford, Cambridge, Banbury and Bicester.
Our expertise is in automotive, financial, holidays, retail, telecoms and technology. We thrive on new challenges though, so put us to the test whatever your sector.
I have had the opportunity to work with Andy on several occasions. His knowledge and attention to detail are exceptional... I would have no hesitation in recommending Andy, and look forward to the next project on which we can work together.
Paul Turner, APD
Paul Turner, APD